FREE EU SHIPPING OVER €99 · XZ · SIZES S–5XL
PIUMELLA
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Privacy Policy

Effective from 2 October 2026

1. Controller

MARV, s.r.o., Medkova 1591/34, 500 02 Hradec Králové, Czech Republic, IČO 05898587. Contact for anything privacy-related: info@piumella.com, phone +420 774 652 762.

2. What we process and why

  • Orders — name, delivery address, e-mail, phone, ordered items. Legal basis: performance of the contract. Kept for 10 years as required by tax law.
  • Payments — processed by PayPal; we receive only a payment confirmation, never your card details.
  • Analytics — only with your consent (the cookie banner). Google Analytics 4 with IP anonymisation, used to understand which pages and products help people. Retention 14 months. Declining changes nothing about how the store works.
  • Google Customer Reviews — after a purchase, Google may offer you a short survey about your order on the confirmation page. Only if you agree there do we pass Google your order number, e-mail, delivery country, estimated delivery date and the barcodes (GTIN) of the products; Google then sends you the survey. Legal basis: your consent; Google processes the data as an independent controller under its own privacy policy (policies.google.com/privacy). Declining has no effect on your order.

3. Cookies and local storage

  • piumella-consent — remembers your cookie choice (local storage, essential).
  • piumella-cart — keeps your bag on your device (local storage, essential, never leaves your browser).
  • Google Analytics (_ga…) — set only after you choose “Allow analytics”.

4. Who processes data for us

PayPal (payments), Packeta (delivery), BaseLinker (order management), Vercel (hosting), Google (analytics, with consent). Each acts under a data processing agreement; order data stays within the EU/EEA frameworks these providers operate under.

5. Your rights

You can request access, correction, deletion, portability, or object to processing at info@piumella.com. You can also lodge a complaint with the Czech Data Protection Authority (ÚOOÚ, uoou.gov.cz) or your local supervisory authority. We do not profile you and we do not sell or share data for advertising.